Order & Payments

New order

• Can I check product availability before visiting the store?
• What do I do if I need to return something?

Premium Delivery Services

• Delivery Cost for Zafra Customers

Returns

• Hassle-Free Returns: Our Commitment to Customer Satisfaction
• Garment fitting issues
• Exchange Policy

Refunds

• Understanding Our Refund Policy: A Guide for Customers

Online Shopping

• What should I put in the description field when placing a request?
• Finding the Right Shoe Size: Comprehensive Guide for Women's Shoe Sizes

Shipping Options

• Available Shipping methods: Find the Right Fit for Your Order
• How to track an express delivery
• How to Change Your Shipping Method