Ryan Smith
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Recent activity by Ryan Smith-
Exchange Policy
We understand that sometimes a product may not meet your expectations, and we want your experience with us to be as satisfying as possible. Our exchange policy is designed to provide you with peace...
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Hawk Ridge Systems Subscription Services
This article describes the various services that Hawk Ridge Systems provides for subscription-based users. This includes the various products, support services, and training sessions available for ...
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How To Upgrade PDM Server
This guide is written for SOLIDWORKS PDM Standard and Professional 20XX and later versions.This guide covers the upgrade of the PDM archive server, database server service, and client, all installe...
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How to replace a Print Head on a Markforged Desktop and Industrial Printer
This article will walk through the process of replacing a Print Head on the Markforged printers. This process applies to the following printers; Onyx One, Onyx Pro, and the Mark Two, as well as the...
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My order arrived partially thawed. Is it safe to eat?
When delivered on time and retrieved within 6-8 hours of delivery, your ButcherBox products should arrive refrigerator cold—below 40°F as measured with a food thermometer. We recommend checking the...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...